Technical support representative hourly pay payscale. Secure email gateway full protection against email threats and sensitive data from exiting. Easy 1click apply elavon software technical support representative job in knoxville, tn. Visit payscale to research technical support representative hourly pay by city, experience, skill, employer and more. For help getting started using your payment equipment, call 18664514007.
Press 1 technical support press 2 customer services press 3 supplies voice authorisation number. Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications. Elavon is hiring for the position of application architect in knoxville, tn. Oracle will no longer offer the legacy micros hardware and software support offerings. Be aware that if you sign up through a reseller, youll get customer support from that iso and not through elavon directly. Software technical support representative elavon, inc.
Indeed may be compensated by these employers, helping keep indeed free for job seekers. Search 1,715 technical support representative jobs now available on, the worlds largest job site. Where oracle or micros have previously resold merchant link or elavon credit card processing support subscriptions, and directed your support calls to the appropriate vendor, we would like to ensure that you receive your support directly from the vendor providing you with the service. Due to this processors large size, elavon rates well as a merchant account provider. Technical support supervisor resume samples and examples of curated bullet points for your resume to help you get an interview. U s bank jobs in knoxville, tennessee, united states 4 new. Software technical support former employee knoxville, tn march 2, 2020.
Elavon remote work from home and flexible jobs flexjobs. To help you get started accepting payments with elavon, we have everything you need from card terminal installation to protecting your business and setting yourself up to view your account online. Contact your elavon sales or technical support representative and ensure that your account is enabled for ecommerce and not just phonecatalog. An external administrator is created by a fusebox technical support representative who has the entitlements to set up new administrators. If you would like to contact your support sales representative. If you are interested in one of our solutions or setting up a new merchant account with us. Next generation firewall comprehensive network security with a low. Elavon is a criminal organization out to beat the small business owner at every step of the way.
Elavon chief executive officer jamie walker no image. Software technical support former employee knoxville, tn 2 march 2020 growth and development is limited, there are too many management positions that work remotely, there is not enough facetoface management interaction. Elavon customer care team supports you throughout the entire life cycle of your elavon account from your initial contact with elavon. Simplify securely encrypts card data manually entered, swipe, tap or insert at the point of interaction and sends the encrypted transaction data to elavons payment gateway where a token for the payment card data is created and returned to the pos. We offer a variety of programs to help guide your transition or support your ongoing. If you are on the swing or night shift teams youre expected to teach yourself everything but the basics while you watch your leadsupervisor edit batman pictures and do arts and crafts at their desk. Elavon technical support representative salaries in the. Customer service representative former employee englewood, co. Here you will find help directions for performing basic functions on our most popular terminals and software products, as well as information about adjusting terminal time settings for daylight savings time. I have been working at elavon fulltime for more than 3 years pros bonuses, paid vacation, 401k contributions from employer, competitive pay, sick time many opportunities for growth and career change employee perks and discounts including free checking through us bank strong team environment lots of overtime opportunity.
Some days are really understaffed, and calls are nonstop. Search for full time or part time employment opportunities on jobs2careers. If you are unable to find what you need, contact our support team. Technical support representative jobs with salaries. If you are a meals plus customer and need technical support, please call 18005418999 option 1 or login at our support site and click on the support request tab. A free inside look at elavon salary trends based on 361 salaries wages for 215 jobs. Filter by location to see software support representative salaries in your area. We are grateful for your service and hiring veterans like you is a top priority. Elavon is out for elavon only f the client is their motto. The position elavon collector is categorized under customer servicecall center. If the connection is still not working, we recommend disabling. Elavon technical support representative interview questions. This is done by completing the user access request form external and submit ting it to the fusebox technical support desk or.
Customer care representative former employee englewood, co 12 january 2020 after hours support is basically non existant. In my opinion this is mainly due to management, who are allowedencouraged to be inconsistent with their reports, for example two people in the same roles sitting beside each other will have completely different work experience, through assignment, work life balance, etc. The position software technical support representative is categorized under information technology related searches. Software technical support former employee knoxville, tn 2 march 2020. Salary information comes from 14 data points collected directly from employees, users, and past and present job advertisements on indeed in the past 36 months. Free interview details posted anonymously by elavon interview candidates. Salary information comes from 14 data points collected directly from employees, users, and past and present job. Join facebook to connect with humam alhaideri and others you may know. Oversees one or more teams of technical support representatives who deliver level i and level ii technical support inquiries and problems via the phone and email to managed services customers monitors operations to ensure adherence to service level standards and companydepartment policies and procedures. Technical support supervisor resume samples velvet jobs.
I interviewed at elavon atlanta, ga us in august 2016. Jan 28, 2020 elavon is one of the largest merchant account providers in the country. Elavon is totally not the credit card processing company for any small buisiness as they have no customer support whatsoever. Knoxville, tn 2 months ago be among the first 25 applicants. Secure web gateway flexible solution to guard in real time against internetborne threats. Software technical support representative job in knoxville, tn at. If your are smart go to intuit payment solutions through. If you are a current elavon customer with a question related to setting up our products or solutions. Bank knoxville, tn provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications. Current employee software developer in atlanta, ga. Where oracle or micros have previously resold merchant link or elavon credit card processing support. Jan 20, 2020 contact your elavon sales or technical support representative and ensure that your account is enabled for ecommerce and not just phonecatalog. The product support section contains detailed information about how to use your credit card terminal or payment processing software. Elavon is one of the largest merchant account providers in the country.
Please contact your elavon payment data security consultant who will assist you through the process. If you want to enable ip address options, please add the following ips to your account. Manages specialized computer and software technical support activities covering consulting, planning, documentation and enduser training. Cloud solutions architect elavon payment services atlanta, ga. Knoxville, tn isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems.
Here you will find the technical information to support you in implementing elavon payment gateway. Reviews from elavon employees about elavon culture, salaries, benefits, work life balance, management, job security, and more. I was called in for an interview and spoke with three people at once, but the interview was mostly conversational and laidback. Welcome to our resource centre, where youll find lots of useful information and handy guides to managing card payments in your business. Facebook gives people the power to share and makes the world more open and connected. The elavon advantage elavon, a leader in processing payments for more than 20 years, leverages the worlds best technologies for its customers. Indeed ranks job ads based on a combination of employer bids and relevance, such as your search terms and other activity. Although the company has numerous complaints, it serves over 1 million merchants globally and is bound to have unhappy customers. The position software technical support representative is categorized under information technology posted 4 days ago.
Instamed online for providers is a cloudbased product that allows you to manage and track every healthcare clearinghouse and payment transaction including patient payments, payment plans, patient billing, healthcare bill payments and eligibility. Apply online today for a variety of solutions to fit your business needs. Levelheaded and calm in stressful situation with welldeveloped people skills. Consistently rated among the top five global payment providers1, elavon offers powerful solutions for all payment types and processing environments, for businesses of all sizes. Salary estimates are based on 1,606 salaries submitted anonymously to glassdoor by software support representative employees. Elavon is a payment solutions company that offers reliable, secure payment options for businesses worldwide.
Found out about the job through a thirdparty recruiter, who sent my resume to elavon. Contact elavon to set up a new merchant account, call our customer service line or submit an query online. Press 1 authorisation on card press 2 code 10 press 3 name and address check press 4 preauthorisation cancellation press 5 help menu. Technical supportcustomer service former employee englewood, co 18 december 2019 it is a call center environment, although with a lower volume than other similar places. Press 1 technical support press 2 customer services press 3 supplies technical support. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Analytical technical support representative adept at resolving complex network issues. This is done by completing the user access request form external and submit ting it to the fusebox technical support desk or by contacting the fusebox representative. May 08, 2019 elavon offers 247365 usbased customer support assuming youre a usbased merchant, that is via telephone and email.
914 845 1575 32 323 1135 83 1566 175 565 1502 1446 1151 439 1441 1377 146 1097 495 1224 681 645 784 629 726 1137 594 52 1098 1259 1047 103 333 597 634 453 603 16 517 845